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Kelly N. Burrello, M.S.

Kelly N. Burrello, M.S.

Senior Consultant/Trainer

Kelly has been the program lead on several projects where she successfully completed a variety of tasks, including:  research and needs assessment, and design and delivery of training workshops in Diversity and Conflict Resolution, and Cross-Cultural Interaction. Client list includes: Macmillan McGraw-Hill, City of Alexandria, VA, U.S. Patent & Trademark Office, Veterans Affairs (Office of Resolution Management), Epilepsy Foundation National Headquarters, Children’s National Medical Center, National Wildlife Federation, Southern Management Corporation, the United States Census Bureau, Pennsylvania State System for Higher Education, Presbyterian Homes, National Cathedral, International Broadcasting Bureau, Maryland State Highway Administration, The National Credit Union Administration, Global Service & Trade, Federal Reserve Board, Charles County Maryland.


Education: M.S. Conflict Analysis and Resolution, George Mason University; B.A. Human Relations, Trinity College

Honors, Awards, Certifications: A recipient of the David L. Boren, National Security Education Fellowship (funded by the Department of Defense).  As an NSEP Fellow she traveled to Nigeria and successfully designed and implemented a Conflict Resolution training program for secondary school teachers and students.  She trained 26 students and teachers in peer mediation.  Kelly is a certified EEOC Investigator.

A facilitator:  Kelly has over 10 years of successful facilitation interventions.  She has designed and facilitated strategic planning sessions on diversity and team processes for the Diversity Council of Johns Hopkins Bayview Medical Center, U.S. Patent & Trademark Office (Office of Civil Rights), The Alexandria Commission for Persons with Disabilities, Birmingham Green Assisted Living Staff Action Team, Children’s National Medical Center (NICU), Charles County Maryland (women community members.)

Experienced mediator and coach:  Successfully co-mediated cases between internal staff of the World Bank; Co-mediated juvenile victim/offender cases; liaised for George Mason University interns and corporate employers, and several private companies, and coached several upper level executives and employees on conflict management issues in their respective workplaces.

Analysis:  Kelly has conducted extensive research and organizational assessment to private and government agencies.  She has overseen focus groups, individual interviews, and exit interviews to discover employee and management issues. 

Proposal Writing and Articles:  Kelly has extensive experience in proposal writing for corporate and government clients that have generated over $250,000 annual revenue for a small consulting firm.  She has published articles on diversity, and change management. 

Workshop Design and Implementation:  Kelly has designed and successfully conducted workshops on conflict resolution skills, mediation, cross-cultural interaction, diversity awareness, EEO compliance, ADA compliance, and harassment prevention for corporate, non-profit, university, and government clients.

Public Speaker:  Kelly has spoken on topics related to diversity, conflict management, and cross cultural interaction for corporate, government, and schools.  Including:  The Birmingham Alabama Diversity Summit, Charles County Maryland Diversity Summit, The American Legal Association, Basics International (Conference for African Orphans of AIDS, American Bar Association, Commission for Minority Public Administrators, and The American Apartment Association.

Memberships and Volunteer Experience:  She is a current member of the George Mason University Diversity Advisory Board, the American Association of University Women.  Kelly is a community volunteer and a certified substitute teacher for DC Public Schools where she mentors grade school children in conflict resolution skills.

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